Design engagement
Agent system design
We design how a set of agents divides the work: what each one owns, how work passes between them, and where a human stays in the loop.
What it is
Most useful agent work is not one agent doing everything. It is several, each with a narrow job, handing work to each other under rules. We design that: the decomposition, the handoffs, what happens when one of them fails, and where a person has to sign before the work continues.
We design the observability at the same time. An agent system you cannot watch is one you will eventually turn off, because the first unexplained outcome will cost more trust than the system ever earned.
The part people skip
Escalation. Every agent system needs a defined way to stop and ask, and a defined person to ask. Designed late, it becomes an alert nobody owns.
What you get
- An architecture you can build, with each agent's remit written down
- Handoff, failure and escalation paths
- Human checkpoints where the risk warrants them
- The observability to see what the system actually did
When it fits
- One agent works and the second one broke the first
- You are moving from a demo to something that touches real systems
- Nobody can currently say what happens when an agent gets it wrong
Also in Agentic AI
Other services in this area.
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Working session
Agent Readiness Session
A working session on where agents would pay in your business — and what has to be true before you can trust one.
Read more -
Build engagement
MCP server build
We build the Model Context Protocol servers that let agents reach your systems and data safely, inside your own controls.
Read more
Contact
Talk to us about Agent system design.
Tell us what you are trying to work out and we will come back with the relevant next step, not a deck. The first conversation is diagnostic.